MC
Maya Chen
Senior Product Designer
maya.chen@example.com+971 50 555 0192Dubai, UAEmayachen.design
Profile
Product designer with 8+ years of experience turning complex B2B workflows into calm, high-converting products. Combines customer research, systems thinking, and hands-on craft to align teams and ship measurable improvements across the full product lifecycle.
Experience
Senior Product Designer
Northstar LabsMar 2022 — PresentDubai, UAE
- Led the redesign of the enterprise onboarding journey, reducing time-to-value by 38% across 14 customer segments.
- Built a shared research repository and monthly insight ritual used by 6 product squads to prioritize roadmap decisions.
- Designed and launched a modular design system that cut feature delivery time by 24% while improving accessibility coverage.
Product Designer
Arc CommerceJul 2018 — Feb 2022Singapore
- Improved checkout completion by 17% through mixed-method research and iterative experimentation across web and mobile.
- Facilitated discovery workshops with product, engineering, and operations leaders across three regional markets.
Education
Bachelor of Arts in Industrial Design
National University of Singapore2018Singapore
Skills
ProductProduct strategy · User research · Interaction design · Prototyping · Design systems
ToolsFigma · FigJam · Maze · Amplitude · Jira